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#Jpeg from apple live photo batch download#

Adding and Importing Media to Your Mylio Library.

Selecting Multiple Images on a Phone or Tablet.

Selecting Multiple Images on a Computer.

Activating Your Mylio Photos Subscription.

If the information in this article hasn't helped you resolve your problem, please submit a detailed support request and Aura's Customer Care Team will help. If you can still see that photo or video in your app, however, please use the Show Now button to send it back to your frame: Unfortunately, you cannot restore removed photos or videos so you would have to upload them again from where it was originally hosted. If you have seen a photo or video on the frame and it has disappeared, this is usually because another frame member removed it. If you already have a large number of photos and videos on the frame, this could explain the perceived ‘delay’.ģ) Photos or videos have disappeared from my frame To check this, open the album on your Aura app and check the ‘hidden’ section.įinally, if you set your photo order to “Chronological”, new photos and videos will not be displayed immediately but instead placed into the correct spot in the slideshow so they will come up at the appropriate time. If the missing photos were part of an entire album that you had “auto-added” to the Aura app, they may have been ‘hidden’ if they were identified as duplicates or low-quality images, or when they displayed nudity.

Remember: images or videos visible in your app may not yet have reached our server (= the frame).

Leave the app open so it’s prioritized over competing apps that run in the background.

Many devices throttle app activity when running on battery

Keep your phone connected to the WiFi (not 4G or hotspot).

Upload your photos in batches of up to 100 images.

In order to maximize the upload speed please ensure you are following these guidelines:

#Jpeg from apple live photo batch download#

Apple will therefore first download the photos or videos to your device and then send them to our Aura server.) If you select “Optimize iPhone Storage” in your iCloud Photos, it can further slow down the upload since the full-quality photos or videos are not stored on your phone but on the iCloud server. ( *Apple throttles iCloud downloads in certain situations to preserve Apple device’s battery life.

Whether or not the phone is connected to power (= some devices slow down upload activity to protect the battery).

The number of apps that are running on the device at the same time (in ‘competition’).Whether the Aura app is open or running in the background.Number and size of uploaded photos or videos (videos take longer!).Photo / Video location (Google Photos offers the fastest uploads, iCloud is the slowest*).This can take hours or even days and depends on the following variables: It is normal that your selected photos and videos won’t immediately show up on your frame since they first need to upload to our secure cloud server. Ģ) My photos or videos don’t upload/take too long to upload You are trying to upload an entire album or videos via Aura's web uploader ( ) which is not possible as explained in this FAQ.iOS devices: You have limited the Aura app's photo access permissions so it is unable to see all your photos.

The photos are not compatible with the Aura app (we support jpeg, jp2, tiff, gif, png, BMP, heic file format). If the Aura app doesn't show or doesn't allow you to select some of your smart device's videos, photos, or albums, this is usually due to one of the following reasons: Before going through the next steps, we recommend you read our general explanation and best practice article first.ġ) My phone doesn’t show/allow me to select certain photos or videos Since this occasionally causes some confusion, we have created this article to answer the most common questions that our Customer Care team receives.

Finally, there may be other people that you invited to the frame who can edit or influence the uploads. iCloud or Google Photos), Aura’s own cloud servers, internal quality filters and the frame itself. However, although the photo or video upload process appears simplistic, it is actually based on a very complex chain of events, involving your home WiFi, Aura App, smart device, file storage platform (e.g. We carefully designed the upload experience to make it as straightforward as possible. Using the Aura app, you can upload videos, photos, and entire albums to your frame.